Delivery for the Kits:
Production for most of the year is about 2 weeks with delivery to Sydney usually overnight, to Melbourne 2 days, Adelaide 3 days and Perth takes 5 days. (All times may vary by a day as the boxes are subject to the whims of our main carrier TNT Express).
Delivery for the Painted and Aluminium Shutters:
Delivery is usually about 5 - 6 weeks, we usually get advice a couple of weeks before they are due then we will advise you closer to the time of the estimated arrival. Interstate shutter orders are shipped and delivered by TNT Express.
Deliverable shutter orders:
An automated email is generated at time of booking transport that is forwarded to you. It displays the consignment tracking number, estimated day of arrival and any delivery instructions you wish to add to the consignment.
Our factory office hours are 9:00am until 4pm, Monday to Thursday and 9:00am until 2:00pm every Friday AEST. Our showroom is open by appointment. Please call us on 1300 842 300 with any enquiries or to make a showroom appointment.
Or if emailing us could you please include the following details in your requirements as a starting point for an accurate quotation:
- Please select a product type and a blade and size.
- Are the shutters required going to be fitted on the inside or outside of the window frame
- Are the shutters being installed inside the building or outside e.g as a verandah/patio enclosure
- If possible please include a contact phone number as sometimes wires get crossed and a quick call can clear any uncertainties.
Thanks for your help.
Your enquiries are important to us. We have experienced email malfunction in the past. If we have not replied to your email within a couple of days then we have probably not received it or the return address is incorrect. Please contact us via other means or try this address again